The internet is filled with options.
Why would anyone choose you and your business? We are sure; this question must have crossed your mind. But there is an easy way out there.
In this era of user-generated content, businesses are vastly using the online customer review widget. This has helped businesses to gain social proof and credibility.
In fact, brands and businesses are running campaigns to fetch Google reviews. And as they say, their next step in action is to embed Google reviews on websites.
If you are a business owner, struggling with making your mark in the industry, online customer reviews are a thing for you. And if you are dubious about it, we are here to help. In this blog, we will walk you through some of the best reasons why you should consider online reviews for your business. Tag along and get to know more about it.
Reasons Why Online Reviews Are Essential For Your Brand
According to a report by Power Reviews, it has revealed that over 99.9% of customers read reviews when they shop online. This clearly depicts that online reviews are a contributing factor in making a purchasing decision. Have a look at the convincing reasons to have online reviews for your brand and business.
1. Creates Social Proof for a Business
The word Social Proof was coined in 1984. And it still has the same relevance when it comes to selling. The idea of social proof in marketing is that people imitate the actions (purchasing) of others when it comes to purchasing, especially when they hear positive reviews about the brand. Online customer reviews do the same thing for your business.
When you showcase online reviews by your customers on the website, it helps you promote the positive aspects of your business without doing much. And since these reviews are written by real customers, who will gain nothing out of promoting your business, your target audience will be happy to trust them.
2. Online Reviews Make You More Visible
Most shoppers look for your products on search engines like Google. And Google has its own way of indexing any business and surfacing its content. The best part is online reviews and Google Reviews are one of the factors that help the business to rank on SERP.
Google loves engaging and fresh content. When it notices that your visitors are getting hooked on the online reviews you have received. It helps you to rank better. Additionally, if you use embed Google reviews for your business, it is an icing on the cake. This is primarily because Google adores the businesses that make use of its products and services.
3. Helps You Build Trust in the Industry
When you are running a business, you know the importance of trust.
Let’s look at this in this way. You walk down a street and a guy approaches you to buy a brand-new Mercedes for just $150. Would you buy it? Chances are you will also do a test drive, feel something fishy and not buy it. Why did you not buy it?
It’s because you do not trust the guy. There are four rules of a sale.
- No need
- No hurry
- No money
- And lastly, no trust.
We cannot do much about the other three, but the online reviews and feedback can help you build trust for your business. These reviews are the true element that your target customers will trust and help you make money.
4. Helps You Create a Buzz around Your Brand
A famous writer and Woman activist Maya Angelou said, I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.
This is the exact principle every business owner should.
Good reviews as well as bad reviews spread like crazy wildfire. When people are unhappy about your products and services, they might talk to three people. But when you give them an exceptional experience they will become your brand advocate. Chances are even if they haven’t tried your product, they might recommend your business to others based on the review your business has received.
Remember the best conservations start with; I have heard good reviews about it.
5. Has a Clear Impact on Sales
When your business has good reviews and feedback, customers are likely to purchase from you. To put a number on it, the purchase chances for a product with at least five reviews are 270% higher in contrast to a commodity that is unable to get feedback.
People coming across the positive reviews of your business will develop more trust in your brand. Having good confidence in a brand leads to purchasing decisions instantly. So, as a business owner, you have to focus on generating more reviews for your business.
6. Review Helps to Your SEO Efforts
Ranking on the SERP is one of the desired goals of any business. There are a number of factors that helps businesses to rank on the internet. And one of them is reviews. More of your customers are going to mention your brand’s name, and its features adding more content to your already existing business information. And do you know that reviews contain keywords making it easy for search engines to understand your business in a better manner?
The better the search engines know about your business, the better you will be able to rank.
Moreover, reviews are also user-generated which helps search engines to authenticate your business presence.
Your business needs reviews and feedback. Without these factors, your business cannot survive in the scorching hot of competition. Apart from that, reviews and feedback are important for branding. While positive reviews can help you sell your products and services, negative reviews will help you seem authentic on the internet. Remember that, which customer review platform you are active on, it will always detect if you are doing something wrong.
Once you have cracked the code of online customer reviews, you can also online customer review widget on website and showcase the best of your business in no time.